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- Frequently Asked Questions -
Do you ship across India?
Yes, we ship across India.
How long does it take to receive an order?
It takes anywhere between 3 days to 7 days for the order to reach our customer.
How do I track my order?
You can go to profile > once you log in, you can click on order > there you will find your order status
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and other online payment options for a smooth checkout experience.
Do you offer returns or exchange?
Cradial has a return and exchange policy for damaged or incorrect items.
How do I take care of my jewellery?
To maintain shine and durability, avoid water, perfumes, and chemicals. Store the jewellery in a dry place when not in use.
How can I contact Cradial for queries or bulk orders?
You can text us on WhatsApp or Instagram DMs for any queries, bulk orders, or customization requests.
Will the jewellery tarnish or fade over time?
Cradial’s jewellery is designed with high-quality polish to prevent tarnishing, but proper care is required to maintain its shine.
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