Shipping Policy

Shipping & Delivery

Orders are typically delivered within 3 to 7 business days from the date of dispatch.
In rare cases, delays may occur due to external factors (e.g. courier service disruptions, weather, holidays).
Cradial is not responsible for delays in delivery and will not accept cancellations or issue refunds on this basis.
Tracking information will be provided once your order has shipped.

- Frequently Asked Questions -

Yes, we ship across India.

It takes anywhere between 3 days to 7 days for the order to reach our customer.

You can go to profile > once you log in, you can click on order > there you will find your order status

We accept UPI, debit/credit cards, net banking, and other online payment options for a smooth checkout experience.

Cradial has a return and exchange policy for damaged or incorrect items.

To maintain shine and durability, avoid water, perfumes, and chemicals. Store the jewellery in a dry place when not in use.

You can text us on WhatsApp or Instagram DMs for any queries, bulk orders, or customization requests.

Cradial’s jewellery is designed with high-quality polish to prevent tarnishing, but proper care is required to maintain its shine.

How long does it take to receive an order?